Support

Help Center

Get the most out of Adherlo with setup guides, troubleshooting tips, and answers to common questions.

Getting started with the Adherlo app

Download the app from the App Store or Google Play. Create an account and add your medications.

Setting up your smart pillbox

Charge your pillbox, open the app, and follow the pairing instructions to connect via Bluetooth or WiFi.

Managing medication schedules

In the app, you can add, edit, or remove medications at any time. Set custom intake times and dosages.

Sharing data with caregivers

You can invite family members or healthcare providers to view your adherence data. You control who sees what.

Troubleshooting connectivity

If your pillbox is not syncing, ensure Bluetooth and WiFi are enabled. Restart the app and pillbox.

Understanding adherence reports

Your adherence score shows the percentage of doses taken on time. Export reports to share with your healthcare team.

Still need help?

Contact our support team and we will get back to you within 24 hours.

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