Frequently asked questions

The Adherlo smart pillbox is a connected device with individual compartments for a full week of medication. It pairs with the Adherlo app to provide reminders, intake tracking, and adherence reporting for patients, caregivers, and healthcare providers.

The Adherlo app lets you set up medication schedules, receive reminders, track intakes, and view adherence statistics. You can optionally connect it to the Adherlo smart pillbox for automatic tracking and alerts.

Yes. Adherlo stores all data securely in Switzerland. We do not collect personal health information beyond what is needed, and your data is never shared without your explicit consent. You can delete your account and data at any time.

Adherlo is designed for patients managing their own medication, caregivers supporting loved ones, healthcare institutions overseeing multiple patients, clinical trial teams, and insurance providers aiming to improve population health outcomes.

Yes. The Adherlo app works as a standalone medication reminder and tracking tool. The smart pillbox is an optional device that adds automatic tracking, visual and audio reminders, and environmental monitoring for medication safety.

The Adherlo app is free to download and use. The smart pillbox is available for pre-order with a one-time payment and a monthly service fee. Contact us for institutional and clinical trial pricing.

Adherlo supports English, German, French, Italian, Spanish, Portuguese, Dutch, Swedish, Norwegian, Danish, Finnish, and Greek. The app adapts to your language preference automatically.

Open the Adherlo app, go to Profile, then Edit Profile, and select Delete My Account. You can also request deletion by emailing support@adherlo.com.